*Shipping/Return Policy For International Customers (Outside the US)
Due to COVID19, global shipping times may be extended. We ask for your patience during this time. Shipments are arriving, but the estimated shipping dates on our site are not reflective of actual delivery times due to this pandemic.
WE SUGGEST USING DHL EXPRESS. We are currently automatically deducting $25 from all global shipping orders on orders over $198. At checkout you may see a balance to pay. This is the remaining shipping cost after $25 has been deducted. We have negotiated significantly lower rates with all of our couriers due to our shipping volume. DHL Express the only efficient global courier at this time. You will see your estimated customs/duty fees due to your courier when the shipment arrives. These fees are due to your country, not Morph Clothing.
Please ensure that you enter your correct phone number so they can reach out to you when they are ready to deliver.
Clients within the US will receive free standard shipping on orders over $198. Canada clients will also receive free shipping up to $25 on orders over $198.
IMPORTANT FOR OUR INTERNATIONAL CUSTOMERS:
IF YOU REFUSE TO PAY YOUR CUSTOMS, TAXES OR DUTY FEES UPON RECEIPT OF YOUR SHIPMENT OR REFUSE TO ACCEPT SHIPMENT, YOU WILL NOT BE REFUNDED FOR YOUR PURCHASE.
RETURNS AND EXCHANGES:
Morph Clothing can ONLY exchange or have an item returned if we send you the wrong item(s).
For example, your order states a size large and we send a small, or if we send you a different color than the one you ordered.
WE CANNOT EXCHANGE OR REFUND YOUR ORDER FOR ANY OTHER REASON.
If the dress/garment size you ordered does not fit or you are simply unhappy with the color, we cannot offer an exchange or return. This is due to complex import/export policies that vary significantly from country to country.
That said, WE ARE HERE TO HELP!
Our customer service is top notch and we are always here to help you choose the perfect garment. Please do not hesitate to reach out with questions before you place your order.